Privacy Policy
Privacy Policy
Gleefloat — Effective Date: April 8, 2026
Your privacy matters to us. Please read this policy carefully to understand how we handle your information.
1. Introduction
This Privacy Policy describes how Gleefloat (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website or make a purchase from us. By using our website, you agree to the practices described in this policy.
We are committed to handling your personal data with care, transparency, and respect. We will never sell your personal information to third parties.
2. Information We Collect
We collect two types of information when you interact with our website:
a) Order Information
When you place or attempt to place an order, we collect the following details:
- Full name
- Billing and shipping address
- Email address and phone number
- Payment information (processed securely — we do not store card details on our servers)
b) Device and Browsing Information
When you browse our website, we automatically collect certain technical information, including:
- IP address and browser type
- Device type and operating system
- Pages visited, time spent on site, and referring URLs
- Cookie identifiers and session data
This information is collected using cookies, log files, and web tracking technologies. It helps us understand how visitors use our site and allows us to improve your shopping experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders, including payment processing, shipping, and delivery confirmation
- To communicate with you about your order, including confirmations, updates, and support responses
- To detect and prevent fraudulent transactions or unauthorised activity
- To improve our website, product offerings, and overall customer experience
- To send you marketing communications about new products, promotions, or updates — only where you have given your consent or where permitted by law
- To comply with applicable legal obligations
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.
4. Cookies
Cookies are small data files placed on your device when you visit our website. We use cookies to:
- Keep your shopping cart active during your visit
- Remember your preferences and login status
- Analyse site traffic and user behaviour to improve our services
- Support targeted advertising where applicable
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:
- Payment processors — to securely handle your transactions
- Shipping and logistics partners — to deliver your orders
- Analytics providers — to help us understand how our site is used and improve performance
- Email service providers — to send order confirmations and customer communications
All third-party providers are required to handle your data securely and in accordance with applicable privacy laws. We may also disclose your information if required to do so by law or in response to a valid legal request.
6. Behavioural Advertising
We may use your browsing and purchase data to deliver relevant advertisements on third-party platforms. This helps us show you products and offers that may be of genuine interest to you based on your activity on our site.
If you prefer not to receive targeted advertising, you can opt out through your device or browser privacy settings. You may also visit your regional digital advertising opt-out portal to manage your preferences across multiple platforms.
7. Data Security
We take the security of your personal information seriously. Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted during checkout. Payment information is processed securely and is never stored on our servers.
While we implement industry-standard security measures, no method of transmission over the internet is completely secure. We encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorised access.
8. Data Retention
We retain your order and account information for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements. If you would like us to delete your personal data, please contact us and we will action your request in accordance with applicable law.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data, subject to legal obligations
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — request a copy of your data in a structured, machine-readable format
- Right to object — object to the processing of your data for marketing purposes
To exercise any of these rights, please contact us at support@gleefloat.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. Do Not Track
Some browsers include a “Do Not Track” feature that signals websites not to track your activity. Our website does not currently alter its data collection practices in response to Do Not Track signals. You may manage your tracking preferences through your browser or device settings.
11. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will take steps to remove that information promptly.
12. International Data Transfers
If you are located outside of the United States, please be aware that your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our website, you consent to this transfer. We take steps to ensure that your data is handled securely and in accordance with this Privacy Policy regardless of where it is processed.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to our team:
We are available Monday to Friday, 9:00 AM – 5:00 PM EST, and aim to respond to all enquiries within one business day.
Gleefloat — your trust is the foundation of everything we do. 🐾